Privacy Policy

This policy explains how Simple Screens, a division of Caruso Consulting Co Ltd, handles personal data when you visit simplescreen.co.uk, contact us or place an order.

What we collect

Depending on how you use the site, we may collect your name, contact details, delivery and billing address, order details, support correspondence, device and browser information, cookie choices and payment status. Payment providers process full card or account credentials; we do not store full card details.

Why we use it

We use personal data where needed to answer enquiries, provide quotations, perform an order contract, take payment, arrange delivery and provide support; to meet legal and accounting duties; and for legitimate interests such as fraud prevention and keeping the service secure. We use consent where it is required, including for optional analytics and marketing.

Who receives it

We disclose only what is reasonably needed to service providers involved in hosting, payment, order storage, email, support and delivery, and when disclosure is required by law. We do not sell personal data.

Protection, retention and overseas processing

We use reasonable security measures and keep personal data only for as long as it is needed for the purpose described, to resolve disputes and to meet legal, tax and accounting duties. Some service providers may process data outside the UK. Where UK data-protection law requires safeguards for an international transfer, we use an approved transfer mechanism or another lawful basis.

Your choices and requests

Depending on the circumstances, you may ask to access, correct, erase, restrict or receive a copy of personal data, and you may object to certain processing. You can withdraw consent at any time without affecting earlier lawful use. Some rights have legal exceptions, including information we must retain.

You may object at any time to direct marketing and to processing based on our legitimate interests.

Send privacy questions or requests to theteam@simplescreen.co.uk. You may also complain to the UK Information Commissioner's Office.